T’s and C’s

 

Materials:

Products are made from 100% recycled sterling silver milled in Australia, and gold plating and powdercoating is completed locally in Adelaide, South Australia.

Each piece is handmade with care by Danielle. As a result each piece will be nuanced and may differ very slightly from images shown. Unless there is surplus stock each piece is made to order, please allow 7-14 days after purchase for the piece to be handcrafted. Thank you for your patience.

Shipping

All Australia wide shipping will be sent via Australia Post express at a flat rate of $10. Purchases should arrive within 1-2 business days, although this may differ during busy times (Christmas, Mothers Day etc) or should your location be rural. Please allow for this.

All international orders will be sent via Australia post at a flat rate of $20. Dependent on your location purchases should arrive within 7-14 business days. Any additional import duties or taxes associated with international shipments must be paid by the purchaser.

Refunds and Exchanges

No refunds are available for change of mind. Exchanges will be allowed if the pieces are faulty.

The product you exchange must be in new, unused and unmarked condition. Customers will assume responsibility for all return shipping charges, including unnecessary duties and sales taxes in certain instances.

If goods are damaged in transit please let Danielle know within two days of receiving the damaged goods and every effort will be made to help.

Repair and Care

To keep your new jewels clean we do not recommend swimming or showering while wearing the jewellery, or spraying perfumes/lotions where the jewellery is worn.

Sterling silver can tarnish over time. To remedy this a general silver cleaning product can be purchased from most supermarkets which will clean the items if instructions are followed. For an at home solution line a small bowl with aluminium foil, mix in a cup of boiling water and a teaspoon of bicarbonate of soda. Place the jewellery in the bowl for about 30 seconds then run under cold water. This should get rid of any stubborn tarnish. Do not use this technique for jewellery containing gemstones or pearls.

Custom
If sizing, shapes or colour do not suit feel free to contact me to commission a specific piece that we can design together!